Return Policy

 Shop with Confidence: Easy Returns & Exchanges Within 7 Days!

At Apex hairs, we want you to love your new look. That’s why we offer a hassle-free return or exchange policy within 7 days of purchase. If you’re not completely satisfied, simply return or exchange your item and find the perfect match for you!

Free Exchange of Products Within 7 Days

Try Apex hairs products risk free. If for whatever reason you decide your hair color not matched, or you are not satisfied. You let us know we try our best to match your hair color or meet the quality requirement by sending you your desire color or quality. For free shipping return orders, customers have to pay for return shipping and ship with any carrier of your choice.

How To Return a Package

If you want to return a package and the return shipping address is "TUSTIN, CALIFORNIA," you can use the same return shipping address without the need to send an email for the return address. However, if the package has a different return address, you should contact us on: sales@apexhairs.com  . We will email you requested correct return address.

It's important to follow the specific return instructions provided here to ensure that your return is processed correctly. If you have any doubts or if the return address is unclear, it's best to reach out to the us for clarification before proceeding with the return.

 

Contact Information
  • Apexhairs.com:
    2522 Chambers Rd
    Suite 100, V-137
    Tustin, CA 92780

  • Email for return shipping address:
    sales@apexhairs.com

  • Working Days/Hours:
    Mon - Sun / 9:00AM - 8:00PM PT